Policies, Terms & Conditions

Privacy Policy

3Sigma respects your right to privacy and we understand that, as a visitor to control-toolbox.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of control-toolbox.com, download free software, request information, or subscribe to our mailing lists.

control-toolbox.com collects user information when you purchase our products, register a download or join a mailing list. We use this information to periodically notify our users about new products, upgrades, discount offers etc. The information we collect will not be used for any other purpose, unless we are required to do so by law or for the purpose of investigation of credit card fraud or the purpose of investigation of illegal distribution of our software.

3Sigma will never on-sell any of the above mentioned information to another party for any reason.

Online Transaction Information

3Sigma may share information regarding purchases with payment gateways and resellers for the express purpose of completing a transaction or verifying that a transaction is not fraudulent. In each case these companies do not share or resell private information for any purpose outside of completing the transaction.

Email Notifications

Some services at control-toolbox.com may require you to enroll in an email campaign corresponding to the Service in which you signed up, such as trials and software purchases. All automatic enrollment campaigns are Opt-out. All newsletter services are Opt-in and Opt-out.

Some anti-spam content filters, especially at more sensitive settings, can prevent our emails being delivered to your mailbox. Such filtersmay be on your PC and/or server at your organization or ISP.

We recommend you whitelist (within your anti-spam software) the email address info@control-toolbox.com so email originating from that address is always delivered without it's content being checked.

Terms and Conditions of Ordering

Order acceptance, and the completion of the purchase contract between you and 3Sigma, will take place on the dispatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled by communicating your intent to our Purchasing Support Staff.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment.
• The identification of a pricing or product description error.
• You not meeting the eligibility to order criteria (e.g. entitlement to upgrade or educational validation critera).

Refund Policy

Please evaluate all products carefully prior to purchase as refunds will be given at the discretion of the Company Management. Please contact our Purchasing Support Staff  with as much detail as possible to enable us to fully evaluate your claim.

Further Questions

If you have any further questions regarding our usage of your personal information, please contact us.